Privacy Policy
Last updated: September 30th, 2026
Pour.Now Inc. (“Pour.Now,” "Company", "we", "our", or "us") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy (the “Privacy Policy”). This Privacy Policy describes how we collect, use, and disclose personal information about you (“you” or “user”) when you use or interact with our services.
Scope of this Privacy Policy
This Privacy Policy applies to information collected through the following (collectively referred to as the “Services”):
- Our website available at https://pour.now (the “Website”), applications, and other Pour.Now embedded services that link to this Privacy Policy;
- When you interact with us in the ordinary course of business (e.g., communications by phone, email, or in person as part of a business relationship, or when we interact with companies or organizations you work for);
- When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this Privacy Policy.
We may provide additional or different privacy policies that are specific to certain features, services, or activities.
When we provide certain products, services, or applications to our brand partners and retailers (our “Customers”), the Customer is responsible for collecting and using personal information in connection with its use of those products, services, or applications. The Customer’s privacy policy governs that collection and use. Our agreement with the Customer may permit us to collect information about authorized users for certain purposes, including account administration or contract management. In those circumstances, this Privacy Policy, and/or any supplemental privacy notice, applies to our collection and use of that information.
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we treat it. By interacting with our Services or providing us with your information, you acknowledge the collection, use, and sharing of your information as described in this Privacy Policy. This Privacy Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Services after we make changes as described here is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.
Children's Data
Our Services are not intended for, and we do not knowingly collect any personal information from, individuals under the age of 21. If we learn we have collected or received personal information from an individual under 21 years old, we will delete that information.
The Personal Information That We Collect or Process
"Personal information" is information that identifies, relates to, or describes, directly or indirectly, you as an individual, such as your name, email address, IP address, telephone number, mailing address, or payment information.
We collect information necessary to provide our Services, including data needed to process transactions, connect consumers with our Customers (our brand partners and retailers), facilitate product delivery through third-party fulfillment, and improve our platform's functionality. The types of personal information we may collect and generate include:
- Identifiers and contact information, such as your name, job title, mailing address, company name, telephone number, and business email address.
- Account information, such as your username and information about your subscription, account, transactions, purchases, order history, or discounts.
- Payment information, such as information about the payment methods and external services you use in connection with the Services (we do not directly collect or process any credit card data, which is processed by our third party payment processor);
- Coarse geolocation information needed for location-based features (our “where to buy” feature), such as your IP address and zip code.
- Device information, including your IP address, device identifiers, browser type and settings, and other device information. Content and information you elect to provide as part of your profile or in any reviews you make through the Services or emails, chats, or other communications sent to us.
If required under applicable law, we will collect and process personal information only with your consent. If you choose not to provide or allow us to collect some information, we may not be able to provide you with requested features, services, or information.
We also collect:
- Statistics or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal information. For example, we may aggregate personal information to calculate the percentage of users accessing a specific Services feature.
- Technical information. Technical information includes information about your internet connection and usage details about your interactions with the Services, such as clickstream information to, through, and from our Services (including date and time), products that you view or search for; page response times, download errors, length of your visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), or methods used to browse away from a page. Some of this information is not directly associated with an individual person.
If we combine or connect non-personal statistical or technical data with personal information so that it directly or indirectly identifies an individual, we treat the combined information as personal information.
How We Collect Your Personal and Other Information
You Provide Information to Us
We collect information about you when you interact with our Services, such as when you create or update an account, make a purchase, search for a particular product, participate in surveys, sweepstakes, contests, or promotions, or create, upload, or post content to the Services, your profile, reviews, media such as photos, videos, or audio recordings or communicate with us.
Automatically Through Our Services
As you navigate through and interact with our Services, we may use automatic data collection technologies to collect information that may include personal information. Information collected automatically may include usage details, IP addresses, operating system, and browser type, and information collected through cookies, web beacons, and other tracking technologies including details of your interactions with our Services, such as traffic data, location data, logs, and other communication data, and which resources and Services features that you access and use.
We may use these automatic collection technologies to collect information about your online activities over time and across third-party sites or other online services (behavioral tracking).
Using automatic collection technologies helps us to improve our Services and to deliver a better and more personalized experience.
The technologies we use for this automatic data collection may include:
- Cookies. A cookie is a small file placed on your device when you interact with the Services. Some cookies are set by us (first-party cookies) and some cookies are set by our service providers and partners (third-party cookies). We use cookies for necessary purposes, for functional purposes (to make the Services work appropriately), to evaluate usage of the Services (analytics or performance cookies), and for advertising and marketing (advertising and marketing cookies). You may refuse to accept or disable cookies by activating the appropriate setting on your browser or device. However, if you select this setting, you may be unable to access certain features of the Services.
- Web Beacons. Some parts of the Services may contain small electronic files known as web beacons (also referred to as pixels, clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those parts and for other related statistics, such as recording the popularity of certain content and verifying system and server integrity.
Depending on your location, you may have the right to opt out of the use of these automated technologies. For more information, see Your Rights and Choices About Your Information. Please note that some Services features may be unavailable as a result.
When you interact with the Services, third parties may use automatic collection technologies to collect information about you or your device. These third parties include:
- Advertisers, ad networks, and ad servers.
- Analytics companies.
- Your device manufacturer.
- Your internet or mobile service provider.
- Our Customers (brand partners and retailer partners).
These third parties may use tracking technologies to collect information about you when you use the Services. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, apps, platforms, and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
From Business Partners and Service Providers
We may receive personal or non-personal information about you from other sources, including our Customers, and combine that with information we collect directly from you. We also may receive personal information from business partners that we engage to share consumer information with us, including your personal preferences and transaction history so that we can better provide you with a personalized experience, including personalized content, offers, and other services.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information, to:
- Provide you with the Services and any content, features, information, products, or services that we make available through the Services.
- Fulfill and manage subscriptions, purchases, payments, and returns.
- Fulfill any other purpose for which you provide it.
- Provide you with notices about your account, including expiration and renewal notices.
- Improve our Services. Our analysis may include the use of technology like machine learning and large language models, which may include training these models or sharing with third parties for model training.
- Promote our Services, business, and offerings by publishing advertising on our own Services and by placing ads on third parties' services. We may use your information to model, segment, target, offer, market, and advertise our Services and those of our Customers.
- Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- Notify you when Services updates are available and about changes to any products or services we offer or provide through them.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
The technical usage information we collect, whether connected to your personal information or not, helps us improve our Services and deliver a better and more personalized experience by enabling us to:
- Estimate our audience sizes and usage patterns.
- Store information about your preferences, allowing us to customize the Services according to your individual needs and interests.
- Speed up your searches.
- Recognize you when you return to our Services.
We may also use your information to contact you about goods and services that may be of interest to you. If you do not want us to use your information in this way, please email us at privacy@pour.now. For more information, see Your Rights and Choices About Your Information.
We use location information we collect to connect you with our Customers through the “where to buy” feature.
Who We Disclose Your Information To
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may also disclose personal information that we collect or you provide as described in this Privacy Policy:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our organization and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
- To analytics and advertising partners we use to deliver information we believe may be of interest to you and to improve our Services.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Pour.Now Inc.’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by PourNow, Inc. is among the assets transferred.
- To third parties, including but not limited to Customers, to market their products or services to you if you have not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them. For more information, see Your Rights and Choices About Your Information.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
We may also disclose your personal information:
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce or apply our terms of service and other agreements, including for billing and collection purposes.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our organization, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Your Rights and Choices About Your Information
This section describes mechanisms you can use to control certain uses and disclosures of your information.
Advertising, marketing, cookies, and other tracking technologies choices:
- Cookies and Other Tracking Technologies. You can set your browser to refuse all or some browser cookies or other tracking technology files, or to alert you when these files are being sent. You can choose whether or not to allow the Services to collect information through other tracking technologies by emailing privacy@pour.now. If you disable or refuse cookies or similar tracking files, some Services features may be inaccessible or not function properly. Some browsers include a "Do Not Track" (DNT) setting that can send a signal to the online services you visit indicating you do not wish to be tracked. Our Services may not respond to all browser DNT signals. Instead, you can use the range of other tools to control data collection and use, including the cookie controls and advertising controls described in this Privacy Policy.
- Promotions by the Company. If you do not wish us to use your personal information to promote our own or third parties' products or services, you can opt out by sending us an email at privacy@pour.now. You can also block cookies used for this purpose through your browser or device settings.
- Interest-Based Advertising by the Company. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers' target audience preferences, you can opt out by sending us an email at privacy@pour.now. You can also block cookies used for this purpose through your browser or device settings.
- Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for advertising and marketing purposes, you can opt out by sending us an email at privacy@pour.now. You can also block cookies used for this purpose through your browser or device settings. We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website at https://thenai.org/how-to-opt-out.
Location data choices:
- Location Data. You can choose whether or not to allow the Services to collect and use real-time information about your device's location through your device's privacy settings. If you block the use of location information, some Services features may become inaccessible or not function properly (for example, our retail finder may not work appropriately).
To exercise any of these choices, please email us at privacy@pour.now.
How We Protect Your Personal Information
We use commercially reasonable administrative, physical, and technical measures designed to protect your personal information from accidental loss or destruction and from unauthorized access, use, alteration, and disclosure. However, no website, mobile application, system, electronic storage, or online service is completely secure, and we cannot guarantee the security of your personal information transmitted to, through, using, or in connection with the Services. In particular, email, texts, and chats sent to or from the Services may not be secure, and you should carefully decide what information you send to us via such communications channels. Any transmission of personal information is at your own risk.
The safety and security of your personal information also depends on you. You are responsible for taking steps to protect your personal information against unauthorized use, disclosure, and access.
How We Retain Your Personal Information
We keep the categories of personal information described in this Privacy Policy for as long as reasonably necessary to fulfill the purposes described or for as otherwise legally permitted or required, such as maintaining the Services, operating our organization, complying with our legal obligations, resolving disputes, and for safety, security, and fraud prevention. This means that we consider our legal and business obligations, potential risks of harm, and nature of the information when deciding how long to retain personal information. At the end of the retention period, personal information will be deleted, destroyed, or deidentified.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time, and we will provide notice of any such changes to the Privacy Policy as required by law. The date the Privacy Policy was last updated is identified at the top of the page. We will notify you of changes to this Privacy Policy by updating the "last updated" date and posting the updated Privacy Policy on the Services. We may email or otherwise communicate reminders about this Privacy Policy, but you should check our Services periodically to see the current Privacy Policy and any changes we have made to it.
Contact Information
To exercise your rights or ask questions or comment about this Privacy Policy or our privacy practices, or to submit a complaint or concern, please contact us at:
privacy@pour.now
or by mail: 1300 First Street, Ste #368, PMB 5783, Napa, CA 94559